Effective Date: 1st of March, 2025
Introduction
At Sassy.lk, we are committed to protecting your privacy. This Privacy and Cookie Policy outlines how we collect, use, and protect your personal information when you visit our website (https://sassy.lk) and interact with our services. Sassy.lk is operated by Phoenix Corporation (Private) Limited, a Sri Lankan e-commerce platform offering cosmetics, fragrances, and fashion accessories. By using our website, you consent to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Payment Information: We use Payhere as our payment gateway. Your payment information, including card details, is securely processed by Payhere. We do not store your full payment information.
- Usage Data: We collect information on how you use our website, such as the pages you visit, the links you click, and your IP address. This information helps us understand website traffic and improve our services.
- Cookies: We use cookies and similar tracking technologies to improve your experience on our website. Please see our Cookie Policy for more details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process your orders and deliver your products.
- To manage your account and provide customer support.
- To send promotional offers, updates, and newsletters (if you opt-in).
- To improve the functionality and user experience of our website.
- To analyze website traffic using tools like Google Analytics.
- To target advertisements through retargeting tools.
3. Third-Party Services
We may share your information with third-party services in the following cases:
- Payment Gateway (Payhere): When you make a payment, Payhere processes your payment information securely.
- Delivery Partners: We use third-party delivery partners to fulfill and ship your orders. These partners may collect and use your shipping information to deliver your products.
- Analytics and Advertising: We use Google Analytics to analyze website traffic and improve our marketing strategies. We also use third-party advertising services for retargeting purposes. These services may use cookies and other tracking technologies to display personalized ads to you.
- Compliance with Laws: We may disclose your information to comply with legal obligations or to protect our rights and safety.
4. Cookie Policy
Cookies are small text files placed on your device that help us enhance your browsing experience. The cookies we use may include:
- Essential Cookies: These cookies are necessary for the website to function and cannot be turned off. They help with navigation and functionality.
- Performance Cookies: These cookies allow us to track website traffic and improve the performance of our site. We use tools like Google Analytics to analyze usage patterns.
- Advertising Cookies: We use cookies for retargeting advertisements based on your interactions with our site.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the site.
5. Data Security
We take the security of your personal information seriously. We use industry-standard encryption (SSL) to protect the transmission of sensitive data. However, please note that no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct any incorrect or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
- Opt-Out: You can opt-out of receiving promotional emails from us by clicking the “unsubscribe” link in any marketing communication.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. Please review this policy periodically to stay informed of any changes.
8. Contact Us
If you have any questions or concerns about our Privacy and Cookie Policy, or how we handle your personal information, please contact us at:
Sassy.lk
Email: hi@sassy.lk
Phone: +94 76 448 9520